TERMS & CONDITIONS for the purchase of bullion, via website, telephone or in person. Purchases can be made over the counter, by telephone 1300 201 112 (International + 61 8 9421 7218), or online at www.perthmintbullion.com The Perth Mint reserves the right to make changes to these conditions at any time, and encourages you to review them periodically. Please note the following procedures do not apply to clients of The Perth Mint's Certificate (PMCP), Depository (PMDS) and Gold-quoted (PMG) programs.
EFFECTIVE 13 December, 2012
- Metal Purchase. Precious Metal is purchased on the buyer’s behalf
and the metal price fixed at the time a customer order is placed either
via telephone or over-the-counter at The Perth Mint, or by pressing the
final ‘submit order’ button in the checkout within the website www.perthmintbullion.com.
- Binding Contract. A binding contract to purchase exists once
the buyer agrees the price and places the buy order - either verbally by
telephone or in person, or online via the ‘I accept the Terms and
Conditions’ check box and the ‘Submit Order’ button. At this time, the
buyer assumes all price exposure risk on the goods. A copy of the
completed order confirmation & sales contract is immediately emailed
or faxed to the buyer. When placing telephone orders, buyers are asked
to sign and return this document within one hour to verify receipt. The
contract to purchase is legally binding notwithstanding the non return
of this document.
- Payment. Full payment in the specified currency is due within
2 business days of placing an order in which the metal priced has been
fixed. Non-payment will result in cancellation of the contract and
recovery of costs from the buyer – see ‘Contract Completion Guarantee’
clause below. Orders of AUD100,000 or more cannot be placed on this
website and must be transacted in person or by telephone. In these
cases, a 10% deposit in cleared funds must be received prior to placing
an order which fixes the metal price. For orders of AUD2,000,000 or more
full payment in cleared funds must be received prior to placing an
order which fixes the metal price. Funds in payment must originate from
the verified customer’s account.
- Customer Identification. Under Australian law, The Perth Mint is required to be able to appropriately identify customers of bullion products. In the case of orders for bullion products placed via telephone or our website www.perthmintbullion.com, all customers must provide appropriate certified identification documents. For companies and non-personal legal entities, these certified/notarized
document copies including the certifier’s original signature, must be
delivered to The Perth Mint by mail to satisfy this requirement prior to
the establishment of a trading account and the despatch of any goods.
Non-delivery of these ID documents by mail will result in cancellation
of your trading account. Individuals in Australia are required to
present their ID documents at an Australia Post branch for verification.
Appropriate ID requirement for individuals is two certified/notarized
photo ID documents (passport and driver’s licence) which give the
customer’s full name, date of birth and residential address. ID
requirements for all other entities, such as companies, trusts etc. are
as specified in the Schedule of ID Requirements. In the case of orders for bullion products made in person for AUD5000 or more, appropriate customer ID is required before an order can be placed. The Perth Mint reserves the
right to request additional customer identification information, at its
discretion. Certified ID documents including the certifier’s original
signature must be posted to The Perth Mint, Attn: Bullion Desk, PO Box
6297, East Perth, Australia WA 6892.
- Pricing. All prices quoted on Perth Mint websites are updated
only during Perth Mint business hours Monday to Friday (excluding
Public Holidays). These prices are indications of The Perth Mint’s
retail prices and are not firm commitments to buy or sell at the
indicated price. Prices will be confirmed at the time of purchase/sale.
The Perth Mint cannot accept any liability for any loss suffered as a
result of any action of any kind taken by any person based on this
pricing information and reserves the right to decline any trade
involving pricing or inventory errors caused by computer errors or
malfunctions. Combined per unit prices quoted are made up of the metal
content at the prevailing Perth Mint spot price plus manufacturing
premium. The applicable metal price is noted on the Sales Contract. As
metal is purchased on your behalf on placement of your order, fixing of
the metal price in advance of payment is offered as a service to buyers
on condition that all Terms & Conditions are met. The Perth Mint
reserves the right to require full or part payment prior to fixing the
price, as it sees fit.
- Goods and Services Tax (GST). GST is not charged on Bullion
whether sold in Australia or overseas. For sales in Australia, GST is
charged on freight and insurance. For sales overseas, where the product
is exported, GST is not charged on freight and insurance, except if the
products are not exported within 60 days of order.
- a) Deliveries in Australia. Orders under AUD30,000 are
delivered by TOLL Priority courier door-to-door. Orders over AUD30,000
and under AUD60,000 where no single item exceeds AUD30,000 are delivered
by TOLL Priority courier, in two or more shipments delivered on
non-consecutive days. In the case of a single item exceeding AUD30,000
or orders with total exceeding AUD60,000, the buyer may opt for delivery
by TOLL Priority with an insurance waiver or delivery by Armoured
Carrier. Photographic ID (passport or driver’s license) and signature
from the person receiving the parcel are required for all deliveries.
Only the customer or a person appointed during the purchase will be able
to receive the parcel. Customers will be notified when the order has
been despatched and the expected delivery date. If the person shown on
the consignment note is not available to receive your parcel, a courier
card with contact details will be left for you to arrange a re-delivery
or collection of the item within 7 days free of charge. If no action is
taken after this period, the items will be returned to The Perth Mint
and it will incur return freight fees. Additional fees may be incurred
for a new delivery. Orders sent by Armoured Carrier are only delivered
to verified business addresses, no delivery will be made to residential
addresses in any case. An alternate consignee’s full name and telephone
number must be provided to The Perth Mint in writing if the customer is
to be represented by this person at the time of delivery by Armoured
Carrier. Photographic ID and signature also applies to this person.
b) International Deliveries. All
orders are delivered
by FedEx door-to-door. Orders over AUD20,000 and under
AUD40,000 where no single item exceeds AUD20,000 are delivered in
two or more shipments delivered on non-consecutive
days. In the case of a single item exceeding AUD20,000 or order
value up to AUD65,000, the buyer may opt to provide an insurance waiver.
A signature from the
person receiving the parcel is required for all deliveries.
Customers will be notified by email when the order has been
despatched and the FedEx tracking number provided. If no person is
available to receive your parcel, a card
with contact details will be left for you to arrange a re-delivery
collection of the item within 7 days. If no action is
taken after this period, the parcel may be returned to The Perth
and it will incur return freight fees. Additional fees may be
for a new delivery.
- Insurance. Australian buyers are offered delivery
Insurance on payment of a optional premium, up to a value of AUD60,000
to a maximum of AUD30,000 per shipment per day where no single item
exceeds AUD30,000. If any one item exceeds AUD30,000 you must sign an
insurance waiver. All international orders are delivered
by FedEx door-to-door. Orders over AUD20,000 and under
AUD40,000 where no single item exceeds AUD20,000 are delivered in
more shipments delivered on non-consecutive
days. In the case of a single item exceeding AUD20,000 or order
up to AUD40,000, the buyer may opt to provide an insurance
waiver. Buyers opting to decline insurance must check the appropriate
Waiver liability acceptance button during the website checkout
or sign and return an Insurance Liability Waiver on the Sales
Contract. International buyers are offered delivery Insurance on
payment of a
optional premium, up to a value of AUD40,000 to a maximum of
per shipment per day where no single item exceeds AUD20,000. If any
one items exceeds AUD20,000 you must agree to sign an insurance waiver.
Buyers opting to decline insurance must check the appropriate Insurance
Waiver liability acceptance button during the website checkout process
or sign and return an Insurance Liability Waiver on the Sales Contract.
The acceptance of Insurance Waiver liability in checkout or the return
of a signed Insurance Liability Waiver is acceptance that The Perth Mint
is not liable for any loss during transit. By choosing not to pay for
insurance, the customer will be liable for any loss under any
circumstances. Selected delivery methods automatically include insurance
premiums – these will be noted. A signed acceptance of delivery at the
consignment address will be deemed as completed delivery. Any claim for
lost goods must be made within 48 hours of despatch.
- Despatch. The Perth Mint will endeavour to despatch orders immediately after the
applicable payment method waiting period (2-7 working days) - see Terms and Conditions
(section 14) for further information. In the event of high demand,
delivery delays may occur. The Perth Mint accepts no liability in the
event of delayed deliveries.
- Contract Completion Guarantee – All applicants registering to buy online at www.perthmintbullion.com must provide a ‘Contract Completion Guarantee’ with the provision of
the buyer’s credit card, on registration and when placing the order. In
the event of non-completion of the terms of the Sales Contact by the
buyer resulting in the cancellation of the contract, an administration
fee of AUD150 plus any losses incurred by The Perth Mint in the
liquidation of metal held on behalf of the client, will be charged to
the credit card. Any gains resulting from liquidation of metal will not
be remitted to the client. Orders for bullion products made via
telephone within Australia for AUD5,000 or more must also be guaranteed
with the provision of the buyer’s credit card. The credit card must be
current and in the name of the buyer. The credit card provided for this
Guarantee is not authorised for any other charge or payment.
- Deposits. Orders over AUD100,000 or equivalent currency value require the payment
of 10% deposit in cleared funds prior the fixing of prices and
acceptance of the order, and must be placed via telephone. A deposit
may also be requested in other circumstances regardless of the order
value, at Perth Mint’s discretion.
- Returns. No returns of Bullion are accepted. Any shipment of bullion
returned to The Perth Mint due to the customer's refusal to accept
delivery or the customer not being available for delivery, will remain
the responsibility and cost of the customer, and will not be accepted as
a return of product under any circumstances.
- Buy-back. The buy-back from a customer of bullion product which has yet to be paid
for or delivered will not be undertaken. Buy-back of undelivered
bullion may be undertaken only if the original purchase has been paid in
full with cleared funds (delay of 7 working days applies).
- Payment Methods.
- Telegraphic Transfer (TT), Wire Transfer or Real Time Gross Settlement (RTGS) – clearance period 2 working days
- Direct Bank Account Deposit - clearance period 7 working days
- Cheque/Money Order/Bank Cheque - clearance period 7 working days
- BPay (Australia only) – clearance period 2 working days - Biller
Code: 24554. Your Reference Number will be quoted on your contract.
1) All cheque types maximum value accepted AUD10,000, in Australian Dollars only.
Prices will not be backdated to the time client’s funds appear in The
Perth Mint’s bank account – the next working day is used.
The Perth Mint is not liable for any delays in receipt of clients’
funds into its bank account or lack of notification thereof.
4) The Perth Mint Shop in Hay Street East Perth does not accept payments by BPay.
The Sales Order number must be quoted as a reference when transferring
or depositing funds so we can identify your payment and ensure that your
funds are allocated correctly.
- Trading Hours. Trading hours applicable online at www.perthmintbullion.com are normal Perth Mint trading hours of 8.30am to 5.00pm Perth time (GMT
+8 hours) Monday to Friday, excluding public holidays. Orders for
bullion will be accepted by telephone between the same hours (telephone
orders require the return of the signed Sales Contract by 5.00pm).
- Security. The website www.perthmintbullion.com employs various security procedures including but not limited to:
identity verification, address checking, computer IP address
verification and credit card screening. All telephone orders are
- Advice. The Perth Mint does not provide investment or taxation advice.
Customers consult their own advisors for guidance and recommendations on
- Jurisdiction. These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Western Australia.
Bank Details – Australian Dollars:
Please transfer the contract amount, quoting your order number in AUSTRALIAN DOLLARS (AUD) only – payment to this account will not be accepted in any other currency.
|Account Name: || || GOLDCORP AUSTRALIA |
|Bank: || || WESTPAC BANKING CORPORATION |
|BSB: || || 036 000 |
|Account: || || 810 403 |
Customers outside Australia
require the following additional Bank details:
|Bank Identifier Code: || || WPACAU2F |
|Bank Address: || || WESTPAC BANKING CORPORATION PERTH WA 6000 AUSTRALIA |
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and complete information about yourself as prompted by the
registration/checkout form for your account information and (b) maintain
and promptly update that information to keep it true, accurate, current
and complete. If you provide any information that is untrue,
inaccurate, not current or incomplete, or we have reasonable grounds to
suspect that such information is untrue, inaccurate, not current or
incomplete, we may suspend or terminate your account and refuse any and
all current and future use of this site.
You are responsible for maintaining the confidentiality of your password
and account information and are fully responsible for all activities
that occur under your password or account. You agree to immediately
notify us of any unauthorised use of your password or account or any
other breach of security. Acceptable Use
Any conduct by you that in our sole discretion restricts or inhibits any
other user from using or enjoying this site will not be permitted. You
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You may not use this site for trading, sales or commercial purposes other than for making purchases from the Mint. Termination of Use
We may terminate your access, or suspend your access to all or part of
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to the Site. Copyright Information
You are free to copy material on this website for non-commercial
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on-line graphics, audio and video, are protected by copyright law.
Copyright resides with The Perth Mint. Apart from any fair dealing for
the purposes of private study, research, criticism or review, as
permitted under the provisions of the Copyright Act 1968, no part may be
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Material on this site is purely for informational purposes, and there is
no intention to provide any advice whatsoever to any person, and
should not be used as a substitute for professional or industry advice.
No reliance whatsoever should be based on any material on this site by
any person in formulating any investment decision. Under no
circumstances will the Perth Mint be liable for any loss or damage,
including without limitation, indirect or consequential loss, or damage
suffered by any person as a result of any investment decision which
resulted from formulating and acting upon any material on this site. The
Perth Mint is committed to quality service to its customers and makes
every attempt to ensure accuracy, currency and reliability of the data
contained in these documents. However, changes in circumstances after
the time of publication may affect the quality of this information. Other Sites
Material accessible from any sites cross referenced in no way implies
that the Perth Mint recommends or endorses the material contained in
those sites cross referenced. The Perth Mint has no control over the
content of material accessible on any sites cross-referenced.
Accordingly, it is the responsibility of internet users to make their
own decisions about the relevance or accuracy, currency and reliability
of information found on those sites.