Preparing coins at The Perth Mint.

How your order will be dispatched

Shipping and delivery

Delivery and collection times

Due to the high volume of orders we are processing, delivery and collection times are longer than usual. We are working as quickly as possible and apologise for any inconvenience this may cause.

 

The team at The Perth Mint works hard to ensure your order is delivered to you quickly and securely from the moment you complete your order.

Orders can be dispatched to fixed addresses within Australia or internationally. You can find out more about which countries we ship to in our FAQs.  For updates to anything impacting deliveries, please check our Latest notices page.

Restrictions on deliveries to unattended delivery locations

Orders from The Perth Mint can no longer be delivered to unattended delivery locations. For successful delivery, customers will need to have either a residential or commercial address. Unattended delivery locations include: PO boxes (of any type), parcel lockers, locked bags, private bags, common boxes, private posting boxes, combined box/locked bag services, roadside mailboxes. 

Flat rate charges

We charge a flat rate for orders that do not include bullion. These are: 

  • Domestic AUD 10
  • International AUD 35 
  • Free worldwide shipping for orders over AUD 300.

Staff package coins ready for shipping at The Perth Mint.

Bullion shipping and delivery

Secure delivery of your valuable investment domestically or internationally is our priority. See below for more information and delivery times. The table below outlines everything you need to know about shipping and delivery of bullion. 

Shipping and collection of storage program holdings

The Perth Mint Depository safeguards your gold, silver and platinum holdings. However, you can arrange to collect your investment or have it shipped to you. Please download the Freight and collections guide, complete and return the relevant forms to get the process started. 

Orders without bullion

The following information applies to online or phone orders that do not include bullion coins or bars.

Type of order

Australia: orders up to AUD 70,000 (TGE Priority)

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

International (FEDEX/ECI)

Type of order

Shipping charge

Australia: orders up to AUD 70,000 (TGE Priority)

Flat rate AUD 10 per order

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

Quote provided by customer care.

International (FEDEX/ECI)

Flat rate AUD 35 per order

Type of order

Free shipping

Australia: orders up to AUD 70,000 (TGE Priority)

Orders AUD 300 and above

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

No

International (FEDEX/ECI)

Orders AUD 300 and above

Type of order

Insurance

Australia: orders up to AUD 70,000 (TGE Priority)

Optional at 1%

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

Yes

International (FEDEX/ECI)

Optional at 1%

Type of order

Deliver to residential address

Australia: orders up to AUD 70,000 (TGE Priority)

Yes.

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

No.

International (FEDEX/ECI)

Yes. FedEx deliveries to Europe and Middle East of AUD 2,500 and above can only be delivered to a business address.

Type of order

Deliver to business address

Australia: orders up to AUD 70,000 (TGE Priority)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

International (FEDEX/ECI)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

Type of order

Delivery restrictions

Australia: orders up to AUD 70,000 (TGE Priority)

Yes. On unattended delivery points such as: PO boxes, Australia Post parcel lockers, locked bags and roadside mailboxes (RMBs). Remote locations may require collection from nearest depot.

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

Yes. Carriers reserve the right to decline a delivery if the delivery address is deemed to be in a high risk area. 

International (FEDEX/ECI)

Yes. To countries classified as high risk.

Type of order

Deliver to PO box/unattended delivery locations

Australia: orders up to AUD 70,000 (TGE Priority)

No.

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

No

International (FEDEX/ECI)

No

Type of order

Minimum order value

Australia: orders up to AUD 70,000 (TGE Priority)

No

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

AUD 70,000.

International (FEDEX/ECI)

AUD 300 (excluding shipping) applies to EU and UK customers.

Type of order

Maximum order value

Australia: orders up to AUD 70,000 (TGE Priority)

AUD 70,000

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

Seek advice from customer care.

International (FEDEX/ECI)

AUD 30,000. Some countries have limits lower than this amount. 

Type of order

Can only be delivered to named receiver

Australia: orders up to AUD 70,000 (TGE Priority)

No. Anyone at the nominated delivery address can accept delivery.

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

No. Anyone at the nominated delivery address can accept delivery.

International (FEDEX/ECI)

No.

Type of order

Name of recipient recorded

Australia: orders up to AUD 70,000 (TGE Priority)

No.

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

Yes. 

International (FEDEX/ECI)

Yes.

Type of order

Photographic ID required on delivery

Australia: orders up to AUD 70,000 (TGE Priority)

No.

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

Yes.

International (FEDEX/ECI)

Yes.

Type of order

Signature required on delivery

Australia: orders up to AUD 70,000 (TGE Priority)

Yes.

Australia: secure carrier (orders of AUD 70,000 or more (TGE Priority)

Yes.

International (FEDEX/ECI)

No.

Orders including bullion

The following information applies to online and phone orders that include bullion coins and bars. Free shipping does not apply to orders that include bullion. The weight of the bullion portion of the order is used to calculate the freight costs.

Type of order

Australia: TGE Priority (orders less than AUD 70,000)

Australia: Secure carrier (orders of AUD 70,000 or more)

International: FEDEX/ECI (orders less than AUD 30,000)

International: Secure carrier (orders of AUD 30,000 or more)

Type of order

Shipping charge

Australia: TGE Priority (orders less than AUD 70,000)

AUD 17.50 packed weight or part thereof. Minimum charge AUD 17.50.

Australia: Secure carrier (orders of AUD 70,000 or more)

Quote provided by customer care.

International: FEDEX/ECI (orders less than AUD 30,000)

AUD 17.50 packed weight or part thereof. Minimum charge AUD 17.50.

International: Secure carrier (orders of AUD 30,000 or more)

Quote provided by customer care.

Type of order

Free shipping

Australia: TGE Priority (orders less than AUD 70,000)

No.

Australia: Secure carrier (orders of AUD 70,000 or more)

No.

International: FEDEX/ECI (orders less than AUD 30,000)

No.

International: Secure carrier (orders of AUD 30,000 or more)

No.

Type of order

Insurance

Australia: TGE Priority (orders less than AUD 70,000)

Optional at 1%

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes.

International: FEDEX/ECI (orders less than AUD 30,000)

Optional at 1%

International: Secure carrier (orders of AUD 30,000 or more)

Yes.

Type of order

Deliver to residential address

Australia: TGE Priority (orders less than AUD 70,000)

Yes

Australia: Secure carrier (orders of AUD 70,000 or more)

No.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes.

International: Secure carrier (orders of AUD 30,000 or more)

No.

Type of order

Deliver to business address

Australia: TGE Priority (orders less than AUD 70,000)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

International: Secure carrier (orders of AUD 30,000 or more)

Yes. Acceptance of delivery by any person at the delivery address will be deemed as completed delivery.

Type of order

Delivery restrictions

Australia: TGE Priority (orders less than AUD 70,000)

Yes. Restrictions exist on deliveries to unattended delivery points such as: PO boxes, Australia Post parcel lockers, locked bags and roadside mailboxes (RMBs). Some remote locations may require collection from nearest depot.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes. Carriers reserve the right to decline a delivery if the delivery address is deemed to be in a high risk area.

International: FEDEX/ECI (orders less than AUD 30,000)

ONLY DELIVER TO: Malaysia, Singapore, New Zealand, Indonesia, Thailand, Hong Kong, South Korea, Japan, Macau, Jordan, Saudi Arabia, United Arab Emirates. Maximum order value limits per country apply (see FAQs).

International: Secure carrier (orders of AUD 30,000 or more)

ONLY DELIVER TO: Malaysia, Singapore, New Zealand, Indonesia, Thailand, Hong Kong, South Korea, Japan, Macau, Jordan, Saudi Arabia, United Arab Emirates. Maximum order value limits per country apply (see FAQs).

Type of order

Deliver to PO box or unattended locations

Australia: TGE Priority (orders less than AUD 70,000)

No.

Australia: Secure carrier (orders of AUD 70,000 or more)

No.

International: FEDEX/ECI (orders less than AUD 30,000)

No.

International: Secure carrier (orders of AUD 30,000 or more)

No.

Type of order

Minimum order value

Australia: TGE Priority (orders less than AUD 70,000)

No.

Australia: Secure carrier (orders of AUD 70,000 or more)

AUD 70,000.

International: FEDEX/ECI (orders less than AUD 30,000)

No.

International: Secure carrier (orders of AUD 30,000 or more)

AUD 30,000.

Type of order

Maximum order value

Australia: TGE Priority (orders less than AUD 70,000)

AUD 70,000

Australia: Secure carrier (orders of AUD 70,000 or more)

Seek advice from customer care.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes. AUD 30,000 or maximum order value for specific country (see FAQs).

International: Secure carrier (orders of AUD 30,000 or more)

Yes. Maximum order value for specific country (see FAQs).

Type of order

Can only be delivered to named receiver

Australia: TGE Priority (orders less than AUD 70,000)

No. Anyone at the nominated delivery address can accept delivery.

Australia: Secure carrier (orders of AUD 70,000 or more)

No. Anyone at the nominated delivery address can accept delivery.

International: FEDEX/ECI (orders less than AUD 30,000)

No. Anyone at the nominated delivery address can accept delivery.

International: Secure carrier (orders of AUD 30,000 or more)

No. Anyone at the nominated delivery address can accept delivery.

Type of order

Name of recipient recorded

Australia: TGE Priority (orders less than AUD 70,000)

No.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes.

International: Secure carrier (orders of AUD 30,000 or more)

Yes.

Type of order

Photographic ID required on delivery

Australia: TGE Priority (orders less than AUD 70,000)

No.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes.

International: FEDEX/ECI (orders less than AUD 30,000)

Yes.

International: Secure carrier (orders of AUD 30,000 or more)

Yes.

Type of order

Signature required on delivery

Australia: TGE Priority (orders less than AUD 70,000)

Yes.

Australia: Secure carrier (orders of AUD 70,000 or more)

Yes.

International: FEDEX/ECI (orders less than AUD 30,000)

No.

International: Secure carrier (orders of AUD 30,000 or more)

Yes.